Happiness delivered !
For orders above 250 AED, we offer free delivery across the UAE. For orders below 200 AED, shipping rates are marked at 25 AED per order.
Orders with standard shipping will ship within 1-2 business days. If you choose express shipping, your order will also ship within 1-2 business days.
Standard shipping packages typically take 2-3 business days to arrive, while expedited packages take 1 business days.
Products from the same order may ship separately from different locations, so your order could arrive in multiple packages on slightly different timelines. You’ll receive tracking information for each item once shipped.
We process orders quickly, but if you need to make a change, please contact us as soon as possible. While we can’t guarantee changes, we’ll do our best to accommodate your request.
No, we do not offer same-day delivery for online orders.
Our Customer Happiness team is available via live chat (Mon-Fri, 9am-5pm EST) or through our contact form via email.
Currently, we only ship within the UAE to all Emirates.
We guarantee that your plants will arrive in happy, healthy condition. If not, we replace them for free as part of our 3-Day Customer Happiness Guarantee. Reach out to us within 3 days of receiving your order with photos of the damage. Unfortunately, we cannot offer returns or exchanges for any other reason at this time.