In This Policy

At agrofast.ae, the privacy of our visitors is of paramount importance to us. This Privacy Policy document outlines the types of information that are collected and recorded by agrofast.ae and how we use it, in compliance with the applicable laws and regulations of the United Arab Emirates (UAE), including Federal Law No. 2 of 2019 on the Use of Information and Communication Technology (ICT) in the areas of health and personal data protection, and other relevant regulations.

1. Information We Collect

We collect and process various types of personal information depending on your interaction with our website. This may include:

  • Personal Identification Information: such as your name, email address, phone number, and shipping address when you place an order or contact us.
  • Financial Information: including your payment details when purchasing products.
  • Cookies and Usage Data: data about how our website is accessed and used (e.g., browser type, IP address, pages visited). Google Analytics is used to track this information.

2. How We Use Your Information

We may use your personal information for the following purposes:

  • Order Processing: to process and complete your orders.
  • Communication: to respond to your inquiries, provide updates about your order, and inform you of promotions.
  • Website Improvement: to analyze website traffic and usage through Google Analytics to improve our site performance.
  • Security: to protect our website and your data from fraudulent activity or breaches.

3. Payment Processing

We use COD as our payment processor. By making a purchase on agrofast.ae, you agree to our privacy policy.

4. Use of Cookies

Our website uses cookies to enhance user experience and collect data through tools like Google Analytics. You can control the use of cookies through your browser settings, but this may affect your ability to use certain features on our website.

5. Third-Party Services

We may share your data with third parties who provide services such as website analytics (Google Analytics). These third parties are bound by their respective privacy policies and applicable regulations.

  • Google Analytics: We use Google Analytics to monitor traffic and user activity. Google Analytics collects data via cookies but does not collect personally identifiable information. You can opt-out of Google Analytics by installing the Google Analytics opt-out browser add-on.

6. Data Retention

We will retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.

7. Data Protection Rights

As per UAE laws, you have the right to:

  • Access the personal data we hold about you.
  • Request correction of your personal data if it is inaccurate or incomplete.
  • Request the deletion or restriction of your personal data in certain circumstances.
  • Object to the processing of your personal data based on legitimate grounds.

8. Security of Your Information

We implement various security measures to safeguard your personal data. However, no method of transmission over the internet is completely secure, and we cannot guarantee its absolute security.

9. Children’s Privacy

agrofast.ae does not knowingly collect personal data from children under the age of 18. If you believe we have inadvertently collected such information, please contact us so that we can delete it.

10. Contact Information

For any queries or concerns about this Privacy Policy, or to exercise your data protection rights, please contact us at:

11. Updates to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the “Last Updated” date will be updated accordingly.

By using agrofast.ae, you consent to our Privacy Policy and agree to its terms.